Client FAQs

Welcome!

Friedens Community Ministries serves hundred of Milwaukee residents at multiple locations around the area.  For more information on the different kinds of assistance we provide, please see the services and programs page.

Below we have provided guidelines for how to register in question and answer format.  If you have any questions at all, feel free to contact us at 414-289-6030.

Registration Guidelines

Our food access programs currently serve our neighbors whose incomes are below the government’s guidelines. We do NOT require proof of income but you will sign an official form that states you meet the guidelines.
WI DHS Maximum Gross Income for Receipt of USDA Commodities
(Oct. 1, 2021 – September 30, 2022)
Household Size 1 Person 2 Person 3 Person 4 Person 5 Person 6 Person 7 Person 8 Person 9 Person 10 Person
Monthly Income$3,398$4,578$5,758$6,938$8,118$9,298$10,478$11,658$12,838$14,018
*To determine eligibility for households of more than 10 members, add $1,180 per person per month.  For more information on this, FoodShare Wisconsin, or SNAP benefits visit www.dhs.wisconsin.gov.
Our hours of operation vary by location, so please check each location’s specific hours on the “Get Food” on our website. You should NOT plan to arrive early. Thank you for your cooperation with this request. Please know that we are committed to providing you with the same quantity and quality of food no matter what time you arrive, and we will never run out of food.

Typically, a household of one person will get about 50 pounds of food, or a two week supply. The food we distribute changes every day but usually you will get a selection of frozen meat, fresh produce, dairy, eggs, milk, bread, canned good and dry goods.

People who are experiencing homelessness or who don’t have a stove and refrigerator will receive a collection of ready-to-eat foods, including dry goods, canned food, and fresh produce.

We are currently pre-packaging our food for distribution during COVID-19 for safety reasons, and we understand you may receive some food items you’re not fond of. You may give your unwanted items to a neighbor in need, or let the staff member or volunteer know you don’t want something and they can return it inside. PLEASE DO NOT discard these items outside the building.

We understand that this model does not allow for choice of products, but to reduce the chances of virus transmission, we need to provide service as quickly and safely as possible. We will resume normal operations as soon as it is safe to do so. Please know that you will receive a variety of healthy foods from each of the main categories including: dairy, meats, dry goods, and produce.

  • Please bring IDs for you and all those in your household AND a proof of address to your first or second visit.
  • Acceptable ID’s: Driver’s License, State ID, School ID, Forward Card or Other Photo ID.
  • Proof of Address: bill, bank statement or official mail, current rent agreement, etc.

Coggs, Hope House, and Despensa sites are handicap accessible. If you are unable to come in, consider having a friend or relative become your proxy and pick up groceries on your behalf. Additionally, some individuals may be eligible for home delivery. For questions, please contact us at 414-289-6030.

Only street parking is available at our sites but all are easily accessible via public transportation. Clients who have a car may park in the loading zone with your flashers on for a brief period of time to load groceries.

Friedens Pantries exists because of the support of our neighbors

With multiple food distribution programs that distribute more than 1.3 million pounds of food to our neighbors each year and wrap-around support that helps clients achieve a sense of belonging and empowerment, Friedens Pantries aims to end hunger and create a safe space for all. Make your impact today!